Privacy Policy

1. Data protection at a Glance

 

General information

This section provides a brief overview of what happens to your personal data when you visit our website. Personal data is any information that can be used to identify you personally. Detailed information about how we process your personal data can be found in this Privacy Policy.

 

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the section „Information about the responsible body“ in this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us. This may include, for example, data that you enter into a contact form or submit as part of a booking.

Other data is automatically collected by our IT systems or collected after your consent when you visit the website. This primarily includes technical data (e.g. Internet browser, operating system, time of page access, IP address, or referrer URL). The collection of this data occurs automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure the flawless provision of the website. Other data may be used to process enquiries, make bookings, handle payments or – if you have consented – to analyse your user behaviour and to deliver or measure advertising.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipients, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time with effect for the future. Furthermore, under certain conditions, you have the right to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

 

2. Notice regarding the responsible body

The controller responsible for data processing on this website is:

myParkplace GmbH
Flohrstr. 19
13507 Berlin
Germany

Telephone +49 30 555 787 83
Email: info@myparkplace.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

 

3. Storage Period

Unless a more specific retention period is stated in this Privacy Policy, your personal data will be retained until the purpose for processing the data no longer applies. If you submit a valid request for erasure or withdraw your consent to data processing, your personal data will be deleted unless we are legally required or otherwise permitted to retain it (e.g. under tax or commercial law). In such cases, the data will be deleted once those legal retention obligations no longer apply.

 

4. Legal grounds for data processing

If you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or – if particular categories of personal data are concerned – on the basis of Art. 9(2)(a) GDPR. In the event of explicit consent to the transfer of personal data to third countries, data processing shall also be based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your end device, data processing will also be carried out on the basis of Section 25 (1) TDDDG. Consent can be withdrawn at any time.

If your data is necessary for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Article 6(1)(b) GDPR. Furthermore, we process your data where this is necessary for the fulfilment of a legal obligation, on the basis of Article 6(1)(c) GDPR. Furthermore, data processing may be based on our legitimate interest, according to Article 6(1)(f) GDPR will take place. The actually relevant legal bases in each individual case will be informed about in the following sections of this privacy policy.

 

5. Hosting

We are hosting our website with Raidboxes GmbH, Hafenstraße 32, 48153 Münster, Germany. When you visit our website, personal data is processed on Raidboxes' servers. This can include, in particular, IP addresses, meta and communication data, website accesses, and other data generated via a website.

The use of the host is for the purpose of providing our online offering securely, quickly, and reliably. Where appropriate consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25 (1) TDDDG, as far as consent includes the storage of cookies or access to information on the user's terminal device. Otherwise, processing is based on Article 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible.

 

6. Server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes, in particular:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Server request time
• IP address

A merging of these data with other data sources will not be carried out.

The collection of this data is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically flawless presentation, stability, and security of its website – to this end, server log files must be recorded.

 

7. Contact via email, telephone or contact form

If you contact us via email, telephone, or contact form, your enquiry, including any personal data that arises from it (e.g. name, email address, telephone number, message), will be stored and processed by us for the purpose of handling your request. We will not pass on this data without your consent, unless it is necessary for processing your request or for the fulfilment of a contract.

The processing of this data is based on Article 6(1)(b) GDPR, provided that your request is related to the fulfillment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR, if requested.

The data you send to us via contact inquiries will remain with us until you request its deletion, revoke your consent, or the purpose for data storage no longer applies. Legal provisions – particularly retention periods – remain unaffected.

 

8. Spam protection / Captcha

To protect our forms from misuse and automated requests, we use a simple mathematical or numerical CAPTCHA on this website. This checks whether the input is made by a natural person.

The processing is carried out on the basis of Article 6(1)(f) GDPR. We have a legitimate interest in protecting our website and our forms from abusive automated scraping, spam, and abusive requests.

 

9. Cookie Consent with Borlabs Cookie

Our website uses Borlabs Cookie, to obtain your consent for the storage of certain cookies or the use of certain technologies, and to document this in a data protection-compliant manner. The provider is Borlabs GmbH, Hamburger Str. 11, 22083 Hamburg, Germany.

When you visit our website, a Borlabs cookie will be stored in your browser, which saves your consent or revocation of this consent. This data will not be passed on to the provider of Borlabs Cookie.

The data recorded will be stored until you request its deletion, delete the Borlabs cookie yourself, or the purpose for data storage ceases to apply. Mandatory statutory retention periods remain unaffected.

The use of Borlabs Cookie is to obtain legally required consents for the use of cookies and comparable technologies. The legal basis for this is Article 6(1)(c) GDPR as well Article 6(1)(f) GDPR.

 

10. Booking Form / Reservation via Parkstar

On our website is a booking or reservation form from the Morendo IT GmbH, Chemnitzer Str. 20, 15732 Schulzendorf, engaged. You can make reservations and bookings for our parking and shuttle services using this form.

As part of the booking, the following data, in particular, may be processed:

• Surname, First name
• Contact details (e.g. email address, phone number)
• Booking and travel dates
• Vehicle details (e.g. registration number, vehicle type, colour)
• Payment information or payment-related data
• Further details required to complete the booking

The processing of this data takes place to fulfil the booking and contractual relationship and to process your reservation. The legal basis is Article 6(1)(b) GDPR.

Please note that the booking is technically processed via an integrated third-party system. Personal data may be transmitted to the provider of the booking system insofar as this is necessary for the provision, processing and administration of the booking.

 

11. Payment Processing

As part of the booking process on our website, we offer various payment methods. Payment processing is carried out in part by external payment service providers. The payment data required to complete your transaction will be transmitted to the respective payment service provider where necessary for the fulfilment of the contract.

 

11.1 PayPal

If you pay by PayPal selected, the payment details you enter will be PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg Submitted.

The transmission of your data to PayPal is based on Article 6(1)(b) GDPR (contract processing) as well as our legitimate interest in the most seamless, comfortable and secure payment processing possible in accordance with Article 6(1)(f) GDPR.

 

11.2 Mollie

For the processing of card payments and other payment methods, the payment service provider Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands, be deployed.

If you select a corresponding payment method, the data required for payment processing will be transmitted to Mollie. Processing is based on Article 6(1)(b) GDPR Contract processing.

 

12. Trustindex / Displaying Google Reviews

On our website, reviews or review content about Trustindex to be integrated. Provider is the Trustindex Ltd., 1095 Budapest, Hungary, Lechner Ödön fasor 3.

With Trustindex, for example, Google reviews can be displayed on our website. When loading such a widget, it may be technically necessary to transmit your IP address and other technical connection data to the provider of the widget or to connected third parties.

The deployment takes place – provided consent is obtained – on the basis of Article 6(1)(a) GDPR as well Section 25 (1) TDDDG. Consent can be revoked at any time. Where no consent is required or the tool is only loaded after your consent, processing is carried out on the basis of Article 6(1)(f) GDPR. Our legitimate interest lies in the appealing presentation of customer reviews and strengthening trust in our offering.

 

13. tawk.to (live chat)

On this website, we use the live chat service tawk.to on this website. This service is provided by tawk.to inc., 187 East Warm Springs Rd, SB298, Las Vegas, NV 89119, USA.

With the help of tawk.to, we can handle your enquiries via live chat. When you use the chat, the following data in particular may be processed:

• Content of your chat messages
• Time of communication
• Technical connection data
• where applicable, your name, email address or any other data you have provided voluntarily

We use tawk.to to handle customer enquiries and to improve our customer service. Where consent is obtained, processing is carried out on the basis of Article 6(1)(a) GDPR as well Section 25 (1) TDDDG. Furthermore, the processing is carried out on the basis of Article 6(1)(f) GDPR. Our legitimate interest lies in ensuring the fastest and most customer-friendly communication possible with our website visitors and customers.

Please note that when using tawk.to, the transfer of personal data to third countries – in particular to the USA – cannot be ruled out.

 

14. Google Tag Manager

We use Google Tag Manager on this website. This service is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager is a tool that allows us to integrate and manage tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, store cookies, or perform independent analyses. It is used for managing and deploying the tools integrated through it. However, the Google Tag Manager can collect your IP address, which may also be transferred to Google's parent company in the USA.

Where consent is obtained, processing is carried out on the basis of Article 6(1)(a) GDPR as well Section 25 (1) TDDDG. Furthermore, the processing is based on our legitimate interest in the efficient and technically sound management of our website tags and analytics and marketing tools in accordance with Article 6(1)(f) GDPR.

 

15. Google Analytics

To the extent that you have given your consent, we use on this website Google Analytics, a web analytics service from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables us to analyse user behaviour on our website. In particular, this may involve the processing of information regarding page views, time spent on the site, devices used, approximate location, referrers, interactions on the website and similar usage data. Google Analytics uses cookies or similar technologies for this purpose.

We use Google Analytics solely on the basis of your consent, in accordance with Article 6(1)(a) GDPR as well Section 25 (1) TDDDG. Consent can be withdrawn at any time.

Google may transfer the collected data to the USA.

 

16. Google Ads / Conversion Tracking

Provided you have given your consent, we use Google Ads as well Google Ads Conversion Tracking. The provider is the Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Using Google Ads, we can draw attention to our offers on external websites or in Google Search. Through conversion tracking, we can determine whether users have arrived at our website via a Google advert and carried out specific actions there, such as making a booking or getting in touch.

Google Ads and conversion tracking are only used with your consent. The legal basis is Article 6(1)(a) GDPR as well Section 25 (1) TDDDG. Consent can be withdrawn at any time.

Your personal data may be transferred to Google and, where applicable, to servers in the USA during use.

 

17. Evaluation requests by email

Once you have completed a booking or used our services, we may send you an email asking for a review of our services, if legally permissible. This is for quality assurance, to improve our offerings and to gather authentic customer reviews.

The processing takes place – depending on the specific design of the dispatch – either on the basis of your consent in accordance with Article 6(1)(a) GDPR or based on our legitimate interest in obtaining customer feedback and improving our services in accordance with Article 6(1)(f) GDPR, provided that the legal requirements for this are met.

You can object to such contact for evaluation purposes at any time. A corresponding note may be included in the respective email or you can contact us directly using the contact details provided above.

 

18. Recipients of personal data

In the course of our business activities, we work with external bodies. This may require the transfer of personal data to these external bodies. We only pass on personal data to external bodies if it is necessary for the performance of a contract, if we are legally obliged to do so, if we have a legitimate interest in passing it on Article 6(1)(f) GDPR or if another legal basis permits the data transfer.

Possible recipients include, but are not limited to:

• Hosting provider
• Booking and reservation service providers
• Payment service provider
• Analysis and marketing service provider
• Communications and Support Service Provider
• Tax advisors, banks or other bodies, insofar as this is necessary for contract processing or the fulfilment of statutory obligations

19. Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke consent already given at any time with effect for the future. The lawfulness of the data processing carried out up to the revocation shall not be affected by the revocation.

 

20. Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

When data processing is based on Article 6(1)(e) or (f) GDPR For reasons arising from your particular situation, you have the right to object to the processing of your personal data at any time. This also applies to profiling based on these provisions.

If your personal data is processed for direct marketing purposes, you have the right to object to the processing of your personal data for such marketing at any time.

 

21. Right of complaint to the competent supervisory authority

In the event of breaches of the GDPR, data subjects are entitled to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work or the place of the alleged infringement.

 

22. Right to data portability

You have the right to have data that we automatically process based on your consent or the performance of a contract, handed over to you or a third party in a common, machine-readable format.

 

23. Information, rectification and deletion

In accordance with applicable legal provisions, you have the right, at any time, to free access to information about your stored personal data, their origin and recipients, as well as the purpose of data processing, and, if applicable, a right to rectification or deletion of this data.

 

24. Right to restrict processing

You have the right to request the restriction of the processing of your personal data, provided that the legal requirements for this are met.